The Alcatel One Touch 2004C is a basic feature phone designed with senior citizens in mind. It is a device suitable for people with low vision, hearing disabilities, reduced manual dexterity and limited comprehension skills. Amóvil was able to review this handset, thanks to a loan by Orange.

General features and specifications

The phone measures 112 x 61.5 x 12.5 mm and weighs 89 grams which makes it very ergonomic and easy to handle. It has a physical keypad with large keys and a basic 2.4 inches non touchscreen display with 320 x 240 pixels resolution that shows content in large fonts and good contrast.

In addition, the handset comes with a very basic menu with large icons that includes a calculator, alarm, phonebook and a LED flashlight. It also has Bluetooth technology to connect to other devices, Radio FM and hands-free features, among others.

Because this model is targeted to senior citizens, Alcaltel has included a single emergency button that is located at the back of the device. Upon activating it, the phone sets an alarm off and tries to connect with five preset numbers in succession until someone picks up. It will also send a text message to each call recipient.

Accessibility review

Accessibility menu

The device does not include specific accessibility features. In order to set up their devices they must go to the Settings menu.

Vision

The One Touch 2004C is not suitable for blind users. Although its physical keys are tactilely discernible and comes with a voice-on-touch feature that speaks aloud the keys being pressed, it lacks a screen reader. Blind people will not be able to access the phone’s menu.

Users with low vision, however, will be able to use this device with comfort. It comes with a 3x3 standard numeric keypad with large and bold tactile keys. Users will also be able to configure the screen brightness and select among four types of screen background colors to improve readability.

Hearing

According to Alcatel, this phone has a hearing aid compatibility rating of M3/T4. This means users can use it with their hearing aids or cochlear implants both on the microphone and T-coil modes. The phone also supports text messages. However, Deaf users will not be able to make video calls as this device includes no front-side camera.

Dexterity

This phone is suitable for people with reduced manual dexterity. It comes with a predictive text and speed dialing features, a simple locking and unlocking system, and hands free calling features, among others.

However, persons who lack manual dexterity skills may not be able to use this phone. The handset is not compatible with speech recognition software that would enable them control it with their voices. In addition, the phone offers no possibility to control it with assistive devices such as styluses, head wands or mouth sticks.

Comprehension

The Alcatel One Touch 2004C is simple enough to handle by people with limited comprehension skills or cognitive disabilities. It has a very basic menu and icons comply with accessibility standards.

For more information about the accessibility features in this device, please consult the full accessibility report available in Amóvil.